We write the letter.
You send it. You keep 100%.
Get your official EC 261/2004 compensation claim letter in 60 seconds — for a flat $19. No commissions. No lawyers. No waiting months.
How It Works
Three simple steps to your compensation claim letter.
Enter your flight details
Fill in your flight number, date, airports, and delay. It takes less than 60 seconds.
See your compensation instantly
We check your eligibility and calculate your compensation under EC 261/2004 in real time.
Pay $19 — get your letter by email
One-time payment. Your professionally written claim letter is delivered to your inbox in seconds.
Check Your Eligibility
Enter your flight details and we'll instantly check if you qualify for compensation under EC 261/2004.
Keep 100% of Your Compensation
Unlike AirHelp or Flightright, we don't take a percentage of your compensation. You pay a flat $19, you send the letter yourself, you keep every euro.
Typical Claim Services
- They take 35% commission on your payout
- E.g. 35% of €600 = €210 gone
- You wait weeks or months for resolution
- You receive only €390
€390
You keep (on a €600 claim)
flightissues.com
- Flat fee of $19 — no commission
- You send the letter directly to the airline
- Letter delivered in seconds
- You keep 100% of your compensation
Up to €600
You keep it all
Frequently Asked Questions
Everything you need to know about your EC 261 claim letter.
No. We generate a professionally written legal claim letter based on EC 261/2004. You send it directly to the airline yourself. This means you keep 100% of your compensation — unlike claim management companies that take 25-35% of your payout.
Your letter includes instructions for escalating to your National Enforcement Body (NEB), which is the government authority responsible for enforcing EC 261/2004 in each EU country. Most airlines settle legitimate claims to avoid regulatory action. If needed, you can also pursue your claim through the European Small Claims Procedure for claims under €5,000.
Yes. The letter is based on Regulation (EC) No 261/2004, which is binding EU law. It references the specific articles that establish your right to compensation. The letter format follows established best practices for airline compensation claims.
We show your eligibility result before you pay. You only pay if you're eligible for compensation. If our system determines you're not eligible based on the information you provide, you won't be charged.
EC 261/2004 provides fixed compensation amounts based on flight distance, regardless of whether your flight was delayed, cancelled, or you were denied boarding: €250 for flights up to 1,500 km, €400 for flights between 1,500 and 3,500 km, and €600 for flights over 3,500 km. These amounts are in addition to any refund or rebooking the airline may owe you.
Airlines typically respond within 14 days to 2 months. If you don't receive a response within 2 months, you should escalate to your National Enforcement Body. The letter we generate includes all the information needed for this escalation.
EC 261/2004 covers all flights departing from an EU/EEA airport, regardless of the airline. It also covers flights arriving in the EU/EEA if operated by an EU-based carrier. The regulation covers three situations: flight delays of 3+ hours, flight cancellations, and involuntary denied boarding (overbooking).
Airlines can refuse compensation if the disruption was caused by "extraordinary circumstances" beyond their control. This includes severe weather, air traffic control restrictions, security threats, and political instability. However, technical/mechanical problems, crew shortages, and airline operational issues are NOT extraordinary circumstances — the airline is responsible for these. If the airline rejects your claim citing extraordinary circumstances, you can contest this with your National Enforcement Body.